COMPANY DETAILS AND DEFINITIONS

The White Hag is the online trading name used by The White Hag Irish Brewing Company Limited

Company address:
Ballymote Business Park
Ballymote
Co Sligo 
Ireland

Company Reg. Number 524784

VAT Reg. Number IE2973568IH

e-mail: store@thewhitehag.com 

 

Terms & Conditions

This agreement applies as between you, the User of this Website or Purchaser and The White Hag, the owner of this Website.  Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance.  The Purchaser’s order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to the Purchaser indicating that the order has been fulfilled and has been dispatched.


Intellectual Property

All content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of The White Hag, our affiliates or other relevant third parties.  By continuing to use the Website you acknowledge that such material is protected by applicable Irish and International intellectual property and other laws.

You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by The White Hag 

 

Accounts

In order to purchase Goods on this Website and to use the enquiry facilities users are able to create an Account which will contain certain personal details and payment Information which may vary based upon a User’s use of the Website as we may not require payment information until a purchase is to be made. 

 

Returns Policy

We aim to always provide high quality goods that are fault free and undamaged. On occasion however, goods may need to be returned.  Returns are governed by these Terms and Conditions.

If the Purchaser receives Goods which do not match those ordered, unless accompanied by an explanatory note or communication detailing the changes, stating reasons for the changes and setting out your options, the Purchaser should contact us within 10 working days to arrange collection and return.  The White Hag is responsible for paying shipment costs.  The Purchaser will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used when the Goods were purchased.  Refunds and replacements will be issued upon our receipt of the returned Goods.

If any Goods purchased have faults when they are delivered, the Purchaser should contact store@thewhitehag.com. com within 28 working days to arrange collection and return.  all carriage costs will be borne by us. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Goods, the price of the Goods, as paid, including carriage  will be refunded through the payment method used when the Goods were purchased.

If Goods are damaged in transit and the damage is apparent on delivery, the Purchaser should sign the delivery note to the effect that the goods have been damaged.  In any event, such damage should be reported to store@thewhitehag.com within 10 working days and arrange collection and return.  The White Hag is responsible for paying shipment costs.  Upon receipt of the returned Goods, the price of the Goods, as paid, will be refunded through the payment method used when the Goods were purchased.

If the Goods have been dispatched or have reached you, but the Purchaser decides that they are no longer required, the Goods can be returned to The White Hag within 10 days of receipt.  Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of The White Hag . The Purchaser is responsible for paying shipment costs if Goods are returned for this reason.

If the Purchaser wishes to return Goods to for any of the above reasons, please contact us at store@thewhitehag.com.com to make the appropriate arrangements. There is no guaranteed delivery timeline.

 

Gift Cards

We do not accept Gift cards at this time. 

 

ReviewsAge Restriction

By purchasing from our site you are confirming that you are 18 years or over. It is illegal in Ireland to sell alcohol to someone under 18 or for an adult to buy or attempt to buy alcohol on behalf of someone under 18. 

 

Reviews

By submitting a review to our site you are agreeing to our use of it on our website and social media under the following conditions:

We reserve the right to edit your review as we see fit.

We may decide not to publish your review. This would be at our discretion, but might be because it’s too long, has too many typos, seems suspiciously biased one way or another, or just that it’s not the kind of thing we’re looking for.

While you retain copyright in your work, by submitting any content to www.thewhitehag.com, you allow The White Hag a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

If you have a problem with a review you have submitted, please contact us by email or by phone.

 

Billing Information

We accept all major credit cards secured by SSL and using the sage pay gateway. Title of Goods will not pass to the Purchaser until the full purchase price for those goods has been received by The White Hag . Title remains with The White Hag until payment is complete.

 

Goods, Pricing and Availability

Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from The White Hag correspond to the actual Goods, The White Hag is not responsible for any variations from these descriptions. We will on occasion substitute a product that is out of stock, with a comparable product of equal or greater value.

All products, including mixed cases will be packaged into as few boxes as possible and shipped together in an effort to use less cardboard and restrict our impact on the environment.

All pricing information on the Website is correct at the time of going online.  The White Hag reserves the right to change prices and alter or remove any special offers from time to time and as necessary. Orders received before 9am are dispatched same day, when available. 

All prices on the Website include VAT.  The White Hag ‘ VAT number is IE2973568IH 

Competition Ts & Cs

From time to time we run competitions for our customers and followers, offering beer or tickets to our partners’ festivals. In return we collect data within GDPR laws. All our competitions are open only to those over 18 and in Ireland, prizes are non-transferable and non-exchangeable. There is no cash alternative and our decision and closing date is final. For further information, please check the responding webpage for the competition.

 

Data Protection

Our aim is to safeguard our users’ privacy whilst providing a personalized and valuable service. We are committed to the Data Protection Act 2018.